Are you the community manager we’re looking for?

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Our team is small but mighty, and just like a three-legged table, it only stands when all the legs are strong. Working directly with the Founder and Director of Good Vibes, this role is for that third leg.

We’re looking for someone who is creative, dependable, doesn’t miss a beat, and is always thinking ahead. An appreciation for bad jokes will get you an extra brownie point, but this role is for the person who understands the values of working smart, being nice, and wants to grow with Make Lemonade.

Must love mornings.

The Role

The Community Manager is the heart of all things communication: emails, dm’s, sticky notes, hashtags, the weekly tea order...you name it! This role holds a multitude of responsibilities - from internal messaging to members in our Toronto office, to the online community of thousands of business owners.

You like numbers, organization, and tracking progress. We’re a team focused on working smart, and you should hold the skills for managing your time effectively.

You are scrappy, flexible, and professional: all of our customers are part of the community, and they should be treated with respect….we don’t assume things, we just get sh*t done. There are a lot of moving pieces within the company, so the ability to think quickly and adapt is important.

This role has a clear, organized set of duties and expectations and you will do well if the goals are met. However, you will flourish in this position by optimizing your time and thinking bigger than the set do-do list.

Primary Duties

  • Manage member onboarding and retention

  • Clear communication to Make Lemonade members

  • Management of Make Lemonade Blog

  • Contribution and organization of newsletter and mailing list

  • Managing general inbox

  • Responsible for all social media: Instagram, Facebook, LinkedIn, Mailchimp & PR/ Press coordination

  • Manage general office duties & Front Desk Gang

Qualifications

  • An expert in Instagram, MailChimp, Google Analytics and Zapier.

  • Experience using Squarespace, Eventbrite, InDesign & Canva.

  • Clear and effective communicator with the ability to whip up smart copy and follow brand guidelines.

  • An entrepreneurial spirit and ‘can-do’ attitude.

  • Self-starter, the ability to work with little direction, and takes initiative.

  • Highly organized.

  • The ability to be effective during chaotic times.

  • Excellent multitasking & time management skills.

  • 2-3 years in customer service, marketing, and/or administrative positions.

The Nitty-Gritty

  • This is a contract position, 30hours/week, with the potential to grow

  • Shifts will be Monday-Friday from 9am-3pm

  • 3 month probation period

  • Occasionally evening shifts during events/rentals may be required

  • A laptop is required for this position

PS: If you are looking for a part-time gig to fill in the gaps of your schedule, this isn’t the role for you (be true to yourself).